Copyright Policy for U.S. Household Goods
Thank you for your interest in our U.S. household goods services (covering kitchen goods, cycling gear, and pet supplies). We highly value intellectual property protection. This copyright policy aims to clearly inform you about the rules for protecting the intellectual property that we own or are authorized to use (including but not limited to text, images, trademarks, product designs, etc.), and the guidelines that you, the user, must follow when using related content. Please read and comply with this policy carefully before accessing, browsing, or using our services or obtaining related content.
1. Copyright Ownership and Scope
Copyright Ownership: We (the U.S. household goods service provider) are the legal owners or authorized users of most intellectual property on this platform, including but not limited to:
- Platform Content: Text descriptions related to product introductions (such as the functionality of corkscrews, usage scenarios for motorcycle/bike cup holders), product images (such as photos, detail images, and usage illustrations of dish racks, peelers, silicone pot lid mats, thermal head covers, dog chew ropes, plush cat beds, adjustable bungee straps for motorcycles, and helmet-mounted phone holders), brand logos, page designs, layout, service description texts, etc.
- Product-Related: The appearance design, functional descriptions, and other materials for specific products (if third-party authorization is involved, it has been legally obtained).
Copyright Protection: The above intellectual property is protected by the U.S. Copyright Act, Trademark Act, and other relevant intellectual property laws and regulations. Without our written permission, no individual or organization may use, copy, modify, distribute, display, issue, or create derivative works from this content.
2. User's Legal Use Rights
Under this copyright policy and applicable laws, you may use the copyrighted content on the platform for the purpose of "understanding product information and completing lawful purchases" in the following reasonable ways, but not beyond the necessary scope:
- Browsing and Viewing: You may browse the product descriptions and images on our official platform (e.g., website, app) to learn more about kitchen products like corkscrews and dish racks, cycling gear like motorcycle/bike cup holders and thermal head covers, and pet supplies like dog chew ropes and plush cat beds to help with your purchasing decisions.
- Personal Storage: You may download a small amount of product information (e.g., text descriptions, 1-2 images of a product) for personal reference, but these downloads must be for personal use only and may not be used for commercial purposes or public distribution.
- Consultation Reference: When communicating with our customer service (e.g., via service@mail.ximorent.com to ask about a product), you may refer to the product information on the platform as a basis for discussion, but you must ensure that the referenced content is complete, accurate, and does not alter the original meaning.
3. Prohibited Infringement Activities
Without our written permission, you are prohibited from engaging in the following activities that infringe upon our intellectual property. If such activities occur, you will be responsible for the corresponding legal consequences:
- Copying and Distributing: Copying product descriptions, images, brand logos, etc., from the platform and distributing them through websites, social media, forums, emails (for non-customer service purposes), or offline materials (e.g., flyers). This includes but is not limited to sharing non-personal use content in groups, posting on personal blogs for traffic, etc.
- Modifying and Creating Derivatives: Cropping, splicing, adding irrelevant watermarks or text to product images, modifying product descriptions (e.g., truncating, altering meaning), or creating derivative works based on platform content (e.g., using plush cat bed images for promoting other products).
- Commercial Use: Using platform content for commercial activities, including but not limited to using product images (e.g., motorcycle adjustable bungee strap images) to promote third-party products, creating advertising materials, or conducting profit-making promotional activities.
- Misleading and Confusion: Using designs similar to our brand logos or product images without permission, causing confusion between "your products/services" and "our products/services," thus constituting unfair competition or trademark infringement.
- Other Infringements: Any other activities that violate intellectual property laws and this policy, damaging our intellectual property rights.
4. Infringement Reporting and Processing Procedure
Reporting Channels: If you discover any individuals or organizations infringing upon our intellectual property (e.g., using product images, text descriptions), or if you mistakenly receive an infringement complaint, you can submit relevant information to us via service@mail.ximorent.com. The report should include:
- Reporter Information: For individual reports, provide your name, contact number, and email. For business reports, provide the company name, unified social credit code, contact person, and contact details.
- Infringement Information: Clearly indicate the infringing content (e.g., which product images were copied, the link or distribution channel of the infringement), the nature of the infringement (e.g., copying, commercial use), and any evidence (e.g., screenshots, comparison images, purchase records, if applicable).
- Request Explanation: If you request stopping the infringement, deleting infringing content, etc.
Processing Time: Our customer service team (working hours: Monday to Friday, 9:00 AM to 6:00 PM UTC+8:00) will conduct a preliminary review of your report within 1-3 business days to verify whether an infringement has occurred.
Processing Measures: If we verify that an infringement exists, we will take the following actions based on the severity of the infringement:
- Send a written warning to the infringer, requesting them to immediately stop the infringement (e.g., delete infringing content, stop using infringing materials).
- If the infringer refuses to cooperate, we reserve the right to pursue legal action (such as filing a complaint with relevant regulatory authorities or initiating litigation) to protect our rights.
- If the reported information is found to be false, we will promptly notify the reporter and provide an explanation to avoid unnecessary misunderstandings.
5. Third-Party Intellectual Property Statement
We respect third-party intellectual property rights. If any content on the platform (e.g., a product design inspired by a third-party patent or images licensed from authorized stock libraries) involves third-party intellectual property, we have obtained legitimate authorization from the third party and will mark the relevant content with authorization information (if necessary).
If you believe that any content on our platform infringes on your intellectual property, please submit a written complaint to us via service@mail.ximorent.com. Provide proof of your intellectual property, the location of the infringement, identification proof, and contact details. We will investigate the complaint within 3 business days and remove the relevant content or take other reasonable corrective actions if infringement is confirmed.
6. Policy Updates and Effectiveness
Update Mechanism: As intellectual property laws and regulations change or as our business evolves, this copyright policy may be revised. The updated policy will be announced on our official platform (e.g., official website, app, etc.) with a public notice period of no less than 7 days. After the notice period, the updated policy will automatically take effect. If you continue to use our services, it will be deemed that you have accepted the updated copyright policy.
Effective Date: This copyright policy is effective from the date of its release and is legally binding on both you and us.
7. Contact Us
If you have any questions about this copyright policy or need to apply for permission to use copyright content (e.g., for commercial collaboration materials), please contact us via:
- Official Email: service@mail.ximorent.com
- Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)
We will respond promptly to your inquiries or requests and work together to maintain a healthy intellectual property environment, protecting the rights of both parties.